CMS Support Center
SUPPORT CENTER
FAQ AND TROUBLESHOOTING TIPS
Answers to our most common questions and a library of troubleshooting tips.
PRODUCT SUPPORT AND WARRANTY
Visit our Warranty page for information about registering your products or requesting warranty assistance.
NEED ADDITIONAL SUPPORT? CONTACT US.
Help with Orders:
sales@notubes.com
Delivery Time and Costs:
shipping@notubes.com
Tech Support:
tech@notubes.com
Warranty Support:
To fill out a warranty claim please click here.
Rider Sponsorship:
Racer & Team Sponsorship Application
Event Sponsorship:
Event Sponsorship Request
General, Site, and Social Media:
thelove@notubes.com
OUR HEADQUARTERS
Stan's NoTubes
202 Daniel Zenker Dr.
Big Flats, NY 14814
phone: (607) 562-2877
fax: (607) 562-2879
BUSINESS HOURS
Monday - Friday 8:00am - 5:00pm EST
Contact Stan's NoTubes
Company Headquarters
Phone
Business Hours
Stan's NoTubes
202 Daniel Zenker Dr.
Big Flats, NY 14814
(607) 562-2877
Mon-Fri, 8 AM - 5:00 PM EST
USA Dealers:
Event Sponsorship:
Athlete Sponsorship:
Dealer Requests
USA Dealers
International Dealers
Please contact sales@notubes.com
Customer Service FAQ's
How can I return something I bought from you?
Please see our Shipping and Returns information.
How do I become a Stan’s Dealer?
Please fill out our dealer application and we'll be in touch shortly.
How do I update my shop's listing on the dealer locator?
Please fill out our dealer locator change request form and we'll be in touch after we've updated your listing.
What is your warranty?
Please see our Warranty Policy.
The wheel I want to order says backordered?
This simply means that the wheel is not currently built and ready to ship, but the components for those wheels are in inventory. Please place your order and your wheels will be built and shipped within 3-10 business days, out of stock items are items that we do not currently have in inventory.
Can I place a backorder for a product you are out of stock?
Stan’s does not take orders for out of stock products. Any item that is out of stock will not be included with the order. If an item is out of stock on the website, you may add your email to the “Notify” box and you will be emailed when the item is available. Every effort will be made to provide inventory status at the time the order is placed.
Contact Stan's NoTubes
Order Help
Product Support
General Inquires
Shipping Contact
Company Headquarters
Phone
Business Hours
Stan's NoTubes
202 Daniel Zenker Dr.
Big Flats, NY 14814
(607) 562-2877
Mon-Fri, 8 AM - 5:00 PM EST
Sponsorship Inquiries
Event Sponsorship
Athlete Sponsorship
Dealer Requests
USA Dealers
International Dealers
Please contact sales@notubes.com
Customer Service FAQ's
How can I return something I bought from you?
Please see our Shipping and Returns information.
How do I become a Stan’s Dealer?
Please fill out our dealer application and we'll be in touch shortly.
How do I update my shop's listing on the dealer locator?
Please fill out our dealer locator change request form and we'll be in touch after we've updated your listing.
What is your warranty?
Please see our Warranty Policy.
The wheel I want to order says backordered?
This simply means that the wheel is not currently built and ready to ship, but the components for those wheels are in inventory. Please place your order and your wheels will be built and shipped within 3-10 business days, out of stock items are items that we do not currently have in inventory.
Can I place a backorder for a product you are out of stock?
Stan’s does not take orders for out of stock products. Any item that is out of stock will not be included with the order. If an item is out of stock on the website, you may add your email to the “Notify” box and you will be emailed when the item is available. Every effort will be made to provide inventory status at the time the order is placed.
NEED ADDITIONAL SUPPORT? CONTACT US.
Help with Orders:
sales@notubes.com
Delivery Time and Costs:
shipping@notubes.com
Tech Support:
tech@notubes.com
Warranty Support:
To fill out a warranty claim please click here.
Rider Sponsorship:
Racer & Team Sponsorship Application
Event Sponsorship:
Event Sponsorship Request
General, Site, and Social Media:
thelove@notubes.com
OUR HEADQUARTERS
Stan's NoTubes
202 Daniel Zenker Dr.
Big Flats, NY 14814
phone: (607) 562-2877
fax: (607) 562-2879
BUSINESS HOURS
Monday - Friday 8:00am - 5:00pm EST
Contact Stan's NoTubes
Company Headquarters
Phone
Business Hours
Stan's NoTubes
202 Daniel Zenker Dr.
Big Flats, NY 14814
(607) 562-2877
Mon-Fri, 8 AM - 5:00 PM EST
USA Dealers:
Event Sponsorship:
Athlete Sponsorship:
Dealer Requests
USA Dealers
International Dealers
Please contact sales@notubes.com
Customer Service FAQ's
How can I return something I bought from you?
Please see our Shipping and Returns information.
How do I become a Stan’s Dealer?
Please fill out our dealer application and we'll be in touch shortly.
How do I update my shop's listing on the dealer locator?
Please fill out our dealer locator change request form and we'll be in touch after we've updated your listing.
What is your warranty?
Please see our Warranty Policy.
The wheel I want to order says backordered?
This simply means that the wheel is not currently built and ready to ship, but the components for those wheels are in inventory. Please place your order and your wheels will be built and shipped within 3-10 business days, out of stock items are items that we do not currently have in inventory.
Can I place a backorder for a product you are out of stock?
Stan’s does not take orders for out of stock products. Any item that is out of stock will not be included with the order. If an item is out of stock on the website, you may add your email to the “Notify” box and you will be emailed when the item is available. Every effort will be made to provide inventory status at the time the order is placed.
Contact Stan's NoTubes
Order Help
Product Support
General Inquires
Shipping Contact
Company Headquarters
Phone
Business Hours
Stan's NoTubes
202 Daniel Zenker Dr.
Big Flats, NY 14814
(607) 562-2877
Mon-Fri, 8 AM - 5:00 PM EST
Sponsorship Inquiries
Event Sponsorship
Athlete Sponsorship
Dealer Requests
USA Dealers
International Dealers
Please contact sales@notubes.com
Customer Service FAQ's
How can I return something I bought from you?
Please see our Shipping and Returns information.
How do I become a Stan’s Dealer?
Please fill out our dealer application and we'll be in touch shortly.
How do I update my shop's listing on the dealer locator?
Please fill out our dealer locator change request form and we'll be in touch after we've updated your listing.
What is your warranty?
Please see our Warranty Policy.
The wheel I want to order says backordered?
This simply means that the wheel is not currently built and ready to ship, but the components for those wheels are in inventory. Please place your order and your wheels will be built and shipped within 3-10 business days, out of stock items are items that we do not currently have in inventory.
Can I place a backorder for a product you are out of stock?
Stan’s does not take orders for out of stock products. Any item that is out of stock will not be included with the order. If an item is out of stock on the website, you may add your email to the “Notify” box and you will be emailed when the item is available. Every effort will be made to provide inventory status at the time the order is placed.