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CAREERS AT STAN'S

Stan’s NoTubes, an established innovator in the cycling industry with a focus on tubeless tire technology and related products with offices in Big Flats, NY and State College, PA, is an Equal Opportunity Employer that bases recruitment and hiring on individual competence, experience, and merit, and does not discriminate on the basis of any legally protected status, including, race, color, religion, gender, national origin, creed, age, disability, veteran or marital status.

 

Available Roles:

Job Title: Tech Rep
Events such as races, festivals, expos, and clinics have always been a large part of what we do at Stan’s NoTubes. These events act as outreach to the cycling community and set us apart from other companies, proving that Stan’s NoTubes is involved in the sport and supports our products, customers, and athletes. Events are a critical opportunity for the brand to interact with our end users, and the Tech Rep position is therefore the public face of the Stan’s NoTubes brand at such events.

Position Purpose:
The purpose of the Tech Rep is to provide expertise, support, and education at events in the cycling community. The Tech Rep will plan for future events as well as provide customer service support when in the office.

Tech Rep Job Responsibilities:
● Transport equipment and marketing materials to events
● Provide technical support for event attendees
● Promote Stan’s products in line with marketing goals
● Educate dealers and end users regarding tubeless technology in general and Stan's product specifics
● Identify opportunities to expand reach and visibility
● Collaborate with sales and marketing teams on schedule and staffing
● Compile regular reports on event trends and in-field service
● Schedule and promote tech clinics with dealers
● Manage van-based inventory (displays, spare parts, promotional items)
● Staff the tech and service phone, email, and live chat when not traveling
● Manage vehicle maintenance, including scheduling service

Required Qualifications:
● High School Diploma or GED
● Passion for the outdoors
● Motivated, self-starter
● Experience with bicycle service and maintenance
● Knowledge of Stan’s NoTubes products and mission
● Technical aptitude, mechanical experience, and willingness to learn new things
● Ability to lift 50+ pounds
● Ability to stand for extended periods
● Valid US driver's license and clean driving record
● Ability to drive for extended periods of time
● Familiarity with MS Office and Google G-Suite applications
● Strong verbal communication skills and demonstrated customer service or product support skills
● Ability to foster friendly, fun, and engaging face-to-face interactions with individuals and groups in a fast-paced environment
● Ability to travel domestically, primarily East Coast to Mid-west, 50-75% of the time
● 1-3 Years’ Experience

Preferred Qualifications:
● Experience with Asana or similar project management application
● Excellent written communication skills
● Excellent organizational skills

Job Type:
Full Time (40 hours per week)
Pay Rate and Type:
Salaried Position; $40,000-$50,000 per year
Location:
State College, PA
Required to Relocate:
Yes
Remote Work Allowed:
No

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